The Home – Interiors & Lifestyle (“The Home,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, make a purchase, contact us, or subscribe to our emails.
Business information The Home – Interiors & Lifestyle 1801 Avenue Road, Toronto, ON, M5M 3Z3 Phone: (647) 394 3180 Email: info@thehome.ca
What information we collect We may collect personal information such as:
your name
billing and shipping address
email address
phone number
order details and purchase history
payment-related information processed through our payment providers
account information, if you create an account
communications you send to us
technical information such as IP address, browser type, device information, and website usage data
marketing preferences and newsletter subscription information
How we collect information We collect information:
directly from you when you place an order, contact us, subscribe to emails, or interact with our site
automatically through cookies and similar technologies
from service providers that help us process payments, fulfill orders, deliver shipments, host our website, or analyze website performance
How we use your information We use personal information to:
process and fulfill orders
arrange shipping, delivery, or pickup
communicate with you about purchases, returns, or customer service requests
send transactional emails such as order confirmations and shipping updates
send marketing emails where permitted by law or where you have consented
improve our website, product selection, and customer experience
prevent fraud, misuse, and unauthorized transactions
comply with legal, tax, accounting, and regulatory requirements
Consent By providing personal information to us, you consent to our collection, use, and disclosure of that information for the purposes described in this Privacy Policy, subject to applicable law. Where required, we will ask for express consent before sending marketing emails. You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice.
Email marketing If you subscribe to our mailing list, we may send you updates about new arrivals, collections, events, and promotions. You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us at info@thehome.ca.
Cookies and analytics We may use cookies, pixels, and similar technologies to:
keep our website functioning properly
remember preferences
understand how visitors use our website
improve site performance and marketing
You can adjust your browser settings to refuse or delete cookies, but some site features may not work properly.
Sharing your information We do not sell personal information. We may share personal information with trusted third parties that help us operate our business, including:
payment processors
shipping and delivery providers
website hosting and technical service providers
marketing and email service providers
analytics providers
professional advisors, regulators, or authorities where required by law
These service providers may only use your information as needed to provide services to us or as otherwise permitted by law.
Cross-border processing Some service providers may store or process personal information outside Ontario or outside Canada. In those cases, your information may be subject to the laws of the jurisdiction where it is processed.
Retention We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to fulfill orders, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations.
Security We use reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, or misuse. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Access and correction You may request access to the personal information we hold about you and ask that we correct inaccurate information, subject to applicable legal exceptions. To make a request, contact us at info@thehome.ca.
Children’s privacy Our website is not intended for children under the age of majority in their province or territory, and we do not knowingly collect personal information from children without appropriate consent.
Changes to this Privacy Policy We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
Contact us If you have questions, requests, or complaints about this Privacy Policy or our privacy practices, please contact:
The Home – Interiors & Lifestyle 1801 Avenue Road, Toronto, ON, M5M 3Z3 Phone: (647) 394 3180 Email: info@thehome.ca
